Returns and refund
You have 30 days from the receipt of your order to make changes and returns. To be eligible for a return, your item must be unused and in the same condition that you received it . It must also be in the original packaging . Gift Cards are not returnable.
To proceed and complete your return it is necessary that you fill in the form with your information, order number and reason for the return.
Your return in 3 steps:
1. Click on the form link.
2. Fill in your information, order number and reason for return:
It's too big for me. It's too small for me. The article is incorrect. It does not quite fit me. It is not the requested color. Defective product.
3. Follow the instructions you will receive in your email to return the desired item.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 14 business days.
For more information about our refund policy, you can consult here .